Privacy policy.

Effective Date: November 11, 2025

Welcome to Mission Home Builders, LLC (“Mission,” “we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit missionhomebuilders.com (the “Website”), communicate with us, or use our services. By using the Website or our services, you agree to this Policy.

If you do not agree, please do not use the Website.

⸻

1) Information We Collect

a) Information you provide

Name, email, phone number, address, project details, design preferences, budget range, and any message you submit through forms, email, phone, or SMS.

b) Automatic data

IP address, device and browser type, operating system, referring URL, pages viewed, and timestamps. We collect this to maintain security, analyze performance, and improve the Website.

c) Cookies and similar technologies

We use cookies and similar tools to recognize your browser, remember preferences, and measure site traffic. You can refuse cookies in your browser settings, which may affect some features.

d) Google services and connected apps

If you connect your Google account to schedule, email, or manage contacts with us, we may access limited Google data as described in Section 12.

We do not intentionally collect information from children under 18.

⸻

2) How We Use Information

• Respond to inquiries and schedule consultations

• Prepare preliminary estimates and proposals

• Send project updates, meeting reminders, and service communications

• Improve the Website, quality control, and customer support

• Comply with legal obligations and protect the security of our systems

We do not use sensitive data for unrelated purposes without consent.

⸻

3) SMS Messaging and A2P Compliance

By opting in to receive SMS messages from Mission Home Builders, you agree to receive text messages regarding your inquiries, project updates, appointment reminders, and promotions. Message frequency may vary.

Opt-Out Instructions: You can cancel the SMS service at any time by replying “STOP.” After this, you will receive a confirmation message verifying your opt-out and will no longer receive SMS messages.

Rejoining Instructions: To rejoin, you may opt in again via our website forms, consultation requests, or by contacting us directly.

Help Instructions: If you experience issues, reply “HELP” for assistance or contact us directly at info@missionhomebuilders.com or (512) 394-3559.

Carrier Disclaimer: Wireless carriers are not liable for delayed or undelivered messages.

Message and Data Rates: Message and data rates may apply for messages sent to or from Mission Home Builders. Frequency varies.

Privacy Commitment:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (such as customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

⸻

4) How We Share Information

We do not sell personal information. We allow access only to the following, and only to the extent necessary to perform services on our behalf under confidentiality obligations:

• Hosting, CRM, analytics, email, and customer support providers

• Advisors and professionals who support our business

• Law enforcement or government authorities when required by law or to protect rights, safety, and security

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

⸻

5) Protection of Information

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. Sensitive data transmitted through our Website is encrypted in transit. No system can be guaranteed 100 percent secure.

⸻

6) Interest-Based Advertising and Analytics

We may use analytics tools and interest-based advertising technologies that place or read cookies to help us understand usage and improve ads for our site visitors. For information about opting out of interest-based advertising, please visit NAI (or EDAA for Europe only) or your device settings. Some features may rely on cookies to function.

⸻

7) External Links and Third-Party Tools

The Website may link to other sites or use third-party tools. We are not responsible for their content or privacy practices. Your use of those sites is at your own risk and subject to their policies.

⸻

8) International Transfers

If you access the Website from outside the United States, you understand that your information may be transferred to and processed in the United States and other locations where our service providers operate.

⸻

9) Your Choices and Rights

• You may disable cookies through your browser settings.

• You may opt out of SMS at any time by replying STOP.

• You may request access, correction, or deletion of your personal information by contacting info@missionhomebuilders.com. We will respond consistent with applicable law.

California residents: We do not sell or share personal information for cross-context behavioral advertising. You may still exercise applicable rights to access, delete, or correct by contacting us.

⸻

10) Data Retention

We keep personal information only as long as necessary to fulfill the purposes described in this Policy, to comply with legal obligations, and to resolve disputes.

⸻

11) TCPA Notice and Consent

By submitting your contact information, you consent to receive communications from us at the email address or phone number you provide, including emails, calls, and text messages. Consent is not a condition of purchase. You can revoke consent at any time as described above. We may use automated technology to place calls or send texts. Your carrier’s rates may apply.

⸻

12) Requests to Delete Personal Data

If you no longer want your information retained by Mission, email your request with your name and email address to info@missionhomebuilders.com. We will verify and process your request consistent with applicable law and our retention obligations.

⸻

13) Changes to this Policy

We may update this Policy from time to time. The updated version will be posted here with a new effective date. Your continued use of the Website after the effective date means you accept the revised Policy.

⸻

14) Contact Us

Mission Home Builders, LLC
Austin, Texas
Phone: (512) 394-3559
Email: info@missionhomebuilders.com